
This document sets out recommended principles and guidelines developed by Impactt for repayment of migrant worker-paid recruitment fees and costs. The principles and guidelines outlined in this document are underpinned by the UNGPs and the OECD Due Diligence for Responsible Business Conduct. It aims to provide practical, experience-based guidance for investigating, estimating and repaying migrant worker-paid Recruitment Fees and Costs in a way that is both transparent and practical where there is limited to no proof of payment.
The guidelines have also benefited from consultation with over 150 expert stakeholders from international bodies, governmental organisations, international trade unions, multi-stakeholder initiatives, investors, CSOs, consultancies, lawyers, activists, campaigners, employers, former migrant workers and multi-national companies.
Guidelines are presented for six key aspects of the Recruitment Fees and Costs repayment process. For each section, this document outlines a set of “minimum recommendations” as well as “best practice” approaches where applicable. Guidance notes are provided throughout the document that provide general guidance which is applicable to all approaches outlined.
Key aspects:
Investigation the recruitment fees and costs paid by workers
Identify eligibility for repayment
Calculate the repayment amount
Timeline for repayment
Engage and communicate with migrant workers
Verify payment.