Featured project
Grievance mechanism project
Strengthening channels for workers to raise issues in supply chains and helping suppliers know what actions to take when they receive a grievance from workers.
GlobalProviding workers and communities with effective grievance mechanisms is central to meeting the requirements of the United Nations Guiding Principles on Business and Human Rights (UNGPs). Furthermore grievance mechanisms are a core element in human right due diligence and in the global efforts towards responsible business practices pushed through human rights and environmental due diligence (HREDD) legislation.
We help our members and their suppliers make sure they have the right systems in place to receive, investigate, prevent and respond to complaints. And, most importantly, implement remedy to solve them. Grievance mechanisms can also be important early warning systems and provide critical information for broader human rights due diligence processes.
The UNGPs state that if workers, farmers, community members or other stakeholders raise a complaint about a company, it has a responsibility to provide a resolution for those affected.
Grievance mechanisms should offer multiple opportunities for workers to raise concerns and provide feedback. We help our members and their suppliers:
This group helps members and suppliers strengthen their grievance mechanisms. Its objectives are to:
The AIM-Progress Grievance Mechanism Project Summary, encapsulates the lessons learned, recommendations, and early successes from AIM-Progress Grievance Mechanism project finalised end of May 2024. The project aimed to improve suppliers’ implementation of grievance mechanisms in line with the United Nations Guiding Principles on Business and Human Rights (UNGPs). The project initiated in early 2023, was designed…
Grievance mechanisms are an important part of a businesses’ commitments under the United Nations Guiding Principles on Business and Human Rights (UNGPs). The UNGPs set out that where companies have caused or contributed to an impact, they have a responsibility to provide or contribute to remedy for those who have been affected. An effective grievance…
We are delighted to launch the AIM-Progress Grievance Mechanism Maturity Framework & Guidance 1.0 (GM MFG) – to download click here. The maturity framework will support FMCG companies and beyond to accelerate the development and implementation of grievance mechanisms in own operations and supply chains – a crucial component in the implementation of the UN…